FAQs
Ozark Flooring
Have a flooring-related question? We have the answer. Check out these FAQs and give us a call today for more information!
Do you charge for your mobile showroom?
No, we do not charge for our mobile showroom estimates. Ozark Flooring brings flooring samples directly to your home so you can compare styles, colors, and finishes in your own space. Whether you're interested in hardwood, luxury vinyl plank flooring, or other flooring options, our experienced hardwood flooring contractor will help you choose the best solution for your home—all at no cost for the estimate.Can you match my flooring?
In most cases, we can match or get very close to matching your existing flooring. However, when wood species vary or the existing flooring has aged due to sunlight, moisture, or everyday wear, achieving an exact match may not always be possible. Our experienced hardwood flooring refinishers carefully evaluate your floors and use their expertise to create the most seamless appearance possible. We can also recommend complementary flooring options if a perfect match isn't feasible.Will you remove all the debris from the installation?
Yes! As a matter of fact, we take dust collection, organization, and cleanliness very seriously. We remove all installation debris and leave your home as clean as possible at the end of every project. Whether we're installing custom stairs and railings, hardwood flooring, or luxury vinyl plank flooring, we work with the same level of care and attention to detail as if it were our own home.Do you need all the money down for the job?
We require a 50% deposit before work begins. The remaining balance is due once the project is completed.Do you offer any discounts for military, veterans, first responders, law enforcement, teachers, or nurses?
Yes! We offer a 10% discount to service members, veterans, first responders, law enforcement, teachers, and nurses.How long does it take to install, sand, and finish flooring?
Timelines vary based on factors such as project size, materials, and layout. We will provide a more accurate timeframe during your estimate.I have allergies. How much dust will be in my home?
We use advanced dust containment systems during installation and sanding/finishing. When needed, we also seal off unaffected areas with plastic and tape. Our system captures about 95% of dust, though demolition work may produce more. We prioritize keeping your home as clean as possible throughout the process.I have a very busy schedule. How does scheduling work?
We do our best to work around your schedule and accommodate your needs as much as possible.What maintenance is required for my floors?
To maintain your floors, regularly remove dust and debris to prevent wear on the finish. We recommend using a neutral floor cleaner every 3–4 weeks and cleaning spills immediately. For any additional questions, feel free to contact us.
